Billing and payment for services
Yes, the City has a drop box for bill payments located in the drive thru at City Hall.
Yes, please contact the City Clerk at City Hall to discuss your bill and a payment plan (in case of an emergency only).
A high water/sewer bill may be the result of a leaking toilet, broken pipes, excessive water usage, or a misreading of the meter. Toilet leaks and broken pipes between the meter ant the home are the responsibility of the homeowner and/or tenant. If a meter misreading is suspected, please call City Hall and request that your meter be reread.
All bills are mailed by the last working day of the month. If your bill did not arrive in the mail, please notify City Hall immediately.
All bills are due upon receipt. Bills not paid by the 20th of each month are subject to disconnection. A reconnect fee plus the entire bill must be paid before services are reconnected.
All bills are mailed by the last working day of the month.
If you do not know how much you owe, please contact City Hall. To look up your bill online at PAY MY BILL ONLINE, you will need your account number and zip code.
Yes, you may pay your bill online by clicking on this link: PAY MY BILL ONLINE
Yes, there is a 3% upcharge of the total amount due when using a debit/credit card to pay your bill at City Hall or by phone. Beginning August 1, 2019, there will be a 3% upcharge to pay with your debit/credit card using the online bill payment system. These upcharges are charged by the card providers and does not come to the city.
Utility services
The City is required to verify the identity of all individuals requesting City Services. These items provide the City with the best information for verification purposes.
No, the City will only clean the sewer to the City's cut-off line.
Yes, someone from the Public Works Department can light your pilot light if you are on city gas lines.
The pick-up of limbs/yard debris and large furniture/appliance items may be accomplished by calling City Hall at 229-268-4744. A work request will be generated and pickup scheduled. There is a charge for this service depending on the amount picked up.
Cut-off notices can be found on the back of each bill.
Yes, all meters are read monthly.
City offices
By phone: (229) 268-4744
By fax: (229) 268-6172
City Hall is open Monday through Friday, 8:30 a.m. until 5:00 p.m.
Mayor and City Council
Please complete the "Request to Speak" form and submit to the City Clerk or City Administrator no later than two weeks before the date of the council meeting you are requesting to be included on the Agenda. Click here to print the "Request to Speak" form.